Summary of Responsibilities:

The Executive Director of Team Success will play a pivotal role in shaping and enhancing the overall effectiveness and cohesion of teams across the college. This role is designed for a visionary leader who can align team dynamics with the college’s mission, promote a culture of collaboration, and drive initiatives that support the professional and personal growth of faculty and staff. The Executive Director will work closely with senior leadership to develop and implement strategies that foster a supportive and productive work environment with emphasis on the four pillars Team Success: team care, development, compliance, and recruitment.

Specific Duties and Responsibilities:

• Collaborate with senior leadership to ensure that team recruitment and development initiatives support institutional objectives and priorities.
• Foster a positive and empowering work environment that reflects the preferred culture of Highlands College, as set by the President, and promotes employee engagement and satisfaction.
• Design and deliver programs that enhance team dynamics, promote continuous learning, communication, and collaboration across the college.
• Provide coaching and mentoring to team leaders and members to build strong, cohesive, and high-performing teams.
• Assess team needs to identify opportunities for professional development, training, best practices, employee satisfaction, and succession planning.
• Lead initiatives to enhance workplace culture, including recruitment, onboarding, retention, and recognition programs.
• Develop metrics and to evaluate team performance and success, using data to inform decisions and enhancements.
• Develops and manages the departmental budget and resources allocated to team success initiatives, ensuring financial stewardship and alignment with strategic priorities.
• Act as a liaison between teams and executive leadership, ensuring clear and effective communication of policies, programs, and other strategic initiatives.
• Oversees the administration of talent management programs, including compensation, benefits, leave management, disciplinary actions, performance management, recognition, and training, ensuring alignment with organizational objectives.
• Ensures compliance with applicable laws and regulations; regularly reviews and updates policies and procedures to reflect best practices and regulatory requirements.

Other Duties

• Leads project management and system implementation efforts to support departmental and institutional goals.
• Embraces and promotes the vision, values, and mission of the Church of the Highlands and Highlands College throughout all activities.
• Assists in planning and executing campus events, contributing to their successful implementation.
• Supports Orientation each semester to ensure smooth coordination and execution of all details.
• Contributes to student recruitment and retention initiatives, actively supporting these efforts.
• Acts as an ambassador for the College, engaging with alumni, parents, students, neighbors, community leaders, and professional colleagues to foster positive relationships.
• Performs other duties as assigned to support the College's mission and objectives.
• Participates in ministry at Church of the Highlands and Highlands College by leading small groups.
• Affirms and upholds the Statement of Faith and the Core Values and DNA of the College, exemplifying all by word and lifestyle.

Supervisory Responsibilities

• Oversees the recruitment, hiring, and training processes across the institution to ensure the acquisition and development of top talent.
• Leads the recruitment, interviewing, hiring, and training of new teammates within the Team Success Department.
• Manages the daily operations of the Team Success Department, ensuring efficient workflow and productivity.
• Manages employee investigations, disciplinary actions, and terminations in accordance with College guidelines and procedures.

Qualifications

Essential Traits, Abilities, & Skills

• Demonstrates a genuine interest in supporting others, coaching, and training to improve performance.
• Encourages the contribution of others and takes their views into account.
• Highly focused and positive outlook.
• Ability to self-motivate and make independent decisions.
• Ability to remain resilient under pressure and effectively adapt to multiple demands, ambiguity, and rapid change.
• Highly organized, reliable, accountable, and responsive.
• Excellent discretion and integrity, coupled with the ability to keep information confidential.
• Clear, concise, and effective communication (written and verbal).
• Strong conflict resolution skills, including the ability to lead hard coaching conversations in a clear, but life-giving manner.
• The ability to create, carry, and cast vision.
• Strong critical thinking and reasoning skills.
• Strong problem-solving and decision-making skills.
• Desire to continue learning and developing.
• Ability to understand and manage their own emotions and to empathize with others (e.g., emotional intelligence).
• Ability to align Team Success initiatives with the broader goals of the organization, ensuring that talent management, development, and retention strategies contribute to the College’s success (e.g., strategic thinker).
• Capacity to navigate and lead through change.
• Tech proficiency. Experience with Paycor, Microsoft Teams, Breezy, and Monday.com preferred.
• Creative, innovative thinker.

Knowledge

• A general understanding of the Higher Education industry
• Talent management best practices
• Organizational behavior
• Change management principles and practices
• Familiarity with information Systems, Applicant Tracking Systems, Learning Management Systems
• Strong familiarity with employment laws and regulations coupled with a willingness to learn more in this area

Education

• Bachelor’s degree in human resources, business administration, or a related field.
• Masters preferred.
• SHRM-CP, SHRM-SCP, PHR/SPHR preferred.

Experience

• 10+ years of progressive experience in talent management or related fields, with at least 5+ years in senior leadership experience overseeing areas such as recruitment, employee relations, performance management, conflict resolution, compensation, and/or organizational development.

Extent of Public Contact:

• High

Physical Demands:

• Moderate exposure to physical risk
• Ability to lift 20 lbs.
• Ability to sit and stand for long periods of time.
• The physical activity of this job includes sitting, typing, walking, and standing.