Summary of Responsibilities
The Barista will create an excellent guest experience through serving in various roles within the Resolute Bistro. This role will report directly to the Director of Dining and Retail.
The Barista is responsible for communicating with guests about their coffee orders. They are accountable for communicating coffee descriptions and ingredient details. They are to have a complete menu and ingredient knowledge. They will be responsible for communicating any dietary or allergen needs. They will help create an enjoyable experience by assisting guests with getting what they need. The Barista brings comfort and confidence to the guests with their coffee and menu knowledge. The Barista serves our guests by creating a quick, easy, stress-free “checkout.”
Reporting to:
Director of Dining and Retail
Specific Duties and Responsibilities:
● Create an enjoyable experience assisting guests in the restaurant
● Handle and serve coffee for guests following the instructions provided
● Assist guests with coffee and drink selections
● Operate coffee machinery and equipment
● Maintain cleanliness of equipment and serving utensils
● Knowledgeable of the complete menu and ingredients
● Follow all food health and safety guidelines
● Actively pursue and greet guests
● Provide a quick, easy, stress-free checkout for guests
● Other duties as assigned
● Affirm the Statement of Faith and uphold the Core Values and DNA of the College, exemplifying them by word and lifestyle.
Personal Characteristics
● Ability to work as part of a team
● Effective communication skills
● Excellent time management
● Ability to work quickly without sacrificing quality or customer care
Education & Experience
● Some knowledge of coffee trends with a focus on quality, presentation, and sanitation
Extent of Public Contact
● Medium
Physical Demands
● Moderate exposure to physical risk.
● Prolonged standing
● Very active
● Twisting, turning, bending, stooping
● Use of a step ladder
● Ability to lift to 30 pounds without assistance